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HOW CAN I CONTACT COLLECTION T.A.N.N. CUSTOMER SERVICE?

That’s easy! Email us! We love to hear from our customers.

Our Customer Service Team is here to answer any questions and inquiries you may have via email Monday-Friday (8am-5pm EST). We will answer within 48 business hours.

  • Emailing about an Order:

Please included Order Number (if available), First and Last Name provided to place order, and email address used to place order

  • Emailing about a Return/Refund:

Please include Tracking Number for return package, Order Number, First and Last Name and Email Address used to place order. View our return policy for more information on returns

 

HOW CAN I JOIN YOUR MAILLING LIST?

  • At checkout:

 once you have entered all your information at checkout including your email address, check the box next to Keep me up to date on news and exclusive offers

  • Home page:

Scroll all the way down the home page till you reach the subscribe to our newsletter. Enter your email address and click subscribe

 

HOW CAN I UNSUBCRIBE TO YOUR MAILLING LIST?

We’re sorry to see you go! To unsubscribe, just hit the “unsubscribe” link on the bottom of the email or newsletter. You can always join back!

If you still get our emails, we truly apologize. Please send us an email so we can fix the issue on our end.

 

I LOST MY ACCOUNT PASSWORD, WHAT SHOULD I DO?

Don’t panic! Simply click the “Forgot Your Password?” link next to the login button and follow the instructions provided. Please don’t hesitate to contact our Customer Service Team if you continue to experience any problems logging in.

 

IS MY PRIVICY AND PERSONAL INFORMATION SECURE ON YOUR WEBSITE?

Shopping on our website is always safe and secure! To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Please visit our Privacy Policy for more information by clicking HERE.

 

HOW DO I APPLY A PROMOTION CODE?

Once you have finished shopping, proceed to checkout. You will find the Discount Code box. Type it in and click apply

 

 

We will gladly give you an answer if your question has not been answered on this page. Simply email us at info@collectiontann.com